Yes, “Qbanc” is authorised and regulated by the Financial Conduct Authority. Our Financial Services Register number is 574754.
Getting a Qbanc account is easy! Download the Qbanc app on iOS or Android, sign up in just a few minutes, and you’re all set.
Your eligible deposits in Qbanc are protected by The Financial Services Compensation Scheme (FSCS) up to £85,000 per person.
Yes, currently, you need to be a UK resident to get a Qbanc card. We’re looking forward to expanding internationally in the future.
Currently, you must be 16 or older to get a Qbanc card. We aim to lower this age requirement in the future.
We charge fees for some of our services, depending on how you use your account. For detailed fee information, please refer to our Fee Information document.
Yes, we do! To get a joint account between two people, both need to have a Qbanc current account and have ‘Payments with Friends’ activated.
Absolutely! We fully support both Apple Pay and Google Pay.
If you’re having trouble logging in and need assistance, please reach out to our customer support team via App Chat or phone.
If you have a complaint, we’re here to help. You can contact us through App Chat, phone, email, or post. We promise to resolve your issue promptly.
If you need assistance related to a bereavement, please contact us at bereavements@Qbanc.com, and we’ll do our best to assist you.
If you’ve closed your account and require transaction history, we can provide it to you in the form of bank statements. Contact us through email or phone, and we’ll guide you through the process.
Email: support@qbanc.uk
Phone: 0203 327 7780
We appreciate your trust in Qbanc. Feel free to get in touch with any queries or concerns, and we’ll be happy to assist you.
